Refund & Return Policy
Thank you for shopping at Arfa Fashion Store. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully.
1. Returns
- We accept returns within 7 days of delivery.
- To be eligible for a return, the item must be unused, unwashed, and in its original packaging with all tags attached.
- Returns are only accepted for items that are damaged, defective, or incorrectly delivered.
- Sale items are non-returnable and non-refundable.
2. Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5–7 business days.
- Refunds will be issued via the original payment method or as store credit, based on your preference.
3. Exchange Policy
- Exchanges are allowed for size or product defects only.
- You must contact us within 3 days of receiving the item to request an exchange.
- Exchange is subject to product availability.
4. Return Shipping
- Customers are responsible for return shipping costs unless the product received was damaged or incorrect.
- Please pack the item securely to avoid damage during return transit.
5. How to Request a Return or Refund
To initiate a return or refund, please contact us with your Order Number and reason for return:
Email: [email protected]
Website: www.arfafashion.com
Address: Nishter Town, Ferozpur Road, Lahore (near Metro Bus Station)
6. Contact Us
If you have any questions about our refund or return policy, feel free to contact us at:
Arfa Fashion Store
Email: [email protected]
Website: www.arfafashion.com
Address: Nishter Town, Ferozpur Road, Lahore (near Metro Bus Station)