Thank you for shopping at Arfa Fashion Store. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully.
1. Returns
We accept returns within 7 days of delivery.
To be eligible for a return, the item must be unused, unwashed, and in its original packaging with all tags attached.
Returns are only accepted for items that are damaged, defective, or incorrectly delivered.
Sale items are non-returnable and non-refundable.
2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days.
Refunds will be issued via the original payment method or as store credit, based on your preference.
3. Exchange Policy
Exchanges are allowed for size or product defects only.
You must contact us within 3 days of receiving the item to request an exchange.
Exchange is subject to product availability.
4. Return Shipping
Customers are responsible for return shipping costs unless the product received was damaged or incorrect.
Please pack the item securely to avoid damage during return transit.
5. How to Request a Return or Refund
To initiate a return or refund, please contact us with your Order Number and reason for return: